🇨🇦 Free shipping on orders $150 and over

Skip to main content
  • 0 items in your cart

Shop

Best Sellers
Sale

Choose your currency

Choose your language

Refund policy

30-day Returns in North America!

We're happy to accept returns that are in brand new, original condition and packaging within 30 days of delivery!

Return Fees

A $10 CAD handling and repacking fee applies to returns and will be deducted from your refund. Exchanges are on us.

 

Holiday Returns & exchanges policy

Eligible items (not final sale) purchased from November 5 to December 16, can now be returned or exchanged until January 16, 2026.

Final Sale Items

Items marked with Final Sale will not be eligible for returns, exchanges or store credit, but are still covered under our limited warranty. This includes shoelaces, face masks, socks, gift cards and Last Chance items.

Certain promotional items may be marked exchange only and are not eligible for returns, but may be exchanged for merchandise or store credit. If the new item is of lesser value, the difference will be returned to you in the form of store credit. If the item is of greater value, you will be responsible for paying the difference in store.

Please check the promotional fine print before you purchase, or reach out to our team at support.ca@vessi.com for further clarification.

Terms and Conditions

  • Returns that are worn, stained, altered, or damaged will not be accepted.
  • A $10 CAD handling and repacking fee applies to returns and will be deducted from your refund.
  • Rejected returns are not eligible for a refund and will not be returned.
  • Requests submitted after 30-day period will not be accepted.
  • Returns without original shoebox or damaged packaging will incur an additional $5 restocking fee. Please do not tape or write on box.
  • Gift cards and items marked as Final Sale are non-refundable.
  • Orders from countries outside North America will be responsible for any additional shipping and duty fees.
  • After an exchange is made twice on the same order, the third order will be considered a final sale. This means no returns or exchanges are allowed.
  • For transactions that include a gift with minimum purchase, refunds will be issued on eligible product less the value of the gift if the gift-with-purchase item is retained.

Vessi Sizing

Find your perfect fit and get ready to feel like you’re walking on clouds.

Shoes

Some Vessi shoes come in full sizes. The Weekend Neo, Motu Sneaker, Pacific Sneaker, Tidal Sneaker, Tidal Slip-on, Uptown Chelsea and Market Flat include half-sizes.

All Shoe Sizes

US
EU
CM
IN
5
35.5
22
8.7
5.5
36
22.5
8.9
6
37
23
9.1
6.5
37.5
23.5
9.3
7
38
24
9.4
7.5
39
24.5
9.6
8
39.5
25
9.8
8.5
40
25.5
10
9
40.5
25.75
10.1
9.5
41.5
26
10.2
10
42
26.5
10.4
10.5
42.5
27
10.6
11
43.5
27.5
10.8

Shoes

Some Vessi shoes come in full sizes. The Weekend Neo, Motu Sneaker, Pacific Sneaker, Tidal Sneaker and Tidal Slip-on include half-sizes.

All Shoe Sizes

US
EU
CM
IN
6
39
24.5
9.6
6.5
39.5
25
9.8
7
40
25.25
9.9
7.5
41
25.75
10.1
8
41.5
26
10.2
8.5
42
26.5
10.4
9
42.5
27
10.6
9.5
43.5
27.5
10.8
10
44
28
11
10.5
44.5
28.25
11.1
11
45
28.5
11.2
11.5
46
29
11.4
12
46.5
29.5
11.6
12.5
47
30
11.8
13
48
30.5
12
13.5
48.5
30.75
12.1
14
49
31
12.2

Shoes

Kids Shoes

US Kids
EU
CM
IN
6c
22
13.5
5.3
7c
23
14
5.5
8c
24
15
5.9
9c
25
15.5
6.1
10c
27
16.5
6.5
11c
28.5
17.5
6.9
12c
30
18.5
7.3
13c
31.5
19.5
7.7
1j
32.5
20
7.9
2j
33.5
21
8.3
3j
35
22
8.7
4j
36
22.5
8.9

How to Measure

Size guide measurement

Step 1: Step on a piece of paper with your heel slightly touching a wall behind

Step 2: Mark the end of your longest toe on the paper and measure from the wall to the marking.

Step 3: Do the same for the other foot and compare measurements with our size chart to get the right size.

______________________________________________

Unsure on Size or Colour?

Our support team is here to help. Contact us at support.ca@vessi.com.

Still Debating?

No worries – our hassle-free 30-day return policy allows you to try us on for size and find the perfect pair.

View the full size guide →

Welcome!

The code from will be applied automatically at checkout.