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FAQS

What size should I get?

For Women's sizes:
Fits true to size. Half size or Wide feet? Size up.

For Men's sizes:
Fits one size small. Size up.

What's your return policy?

We offer 90 day exchanges and returns for unworn and in new condition items. North American customers are eligible for free returns shipping costs.

* Return policy applies unless otherwise specified during a special promotional period.

What's your waterproof warranty?

Our 365-Day Guarantee.

We want you and your Vessis to be together forever. That's why we stand behind our quality and promise. All Vessis come with a 1-year warranty on any manufacturer defects. 


Keep in mind that we don't cover issues caused by modifying, exposing your Vessis to harsh chemicals, or if the defect has been caused by excessive wear and tear.

That said, if you think your Vessis are acting up please don't hesitate to reach and let us know. We’re more than happy to reach out and see what we can do for you!

To start a warranty claim, we ask that you start by filling out this form.

Please kindly allow up to 14 days to process your claim once your completed form is received on our end.

**Vessi reserves the right to refuse any claims that do not meet our warranty policy requirements.**

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