# Vessi (Canada)
> Vessi makes 100% waterproof footwear using patented Dyma-tex™ knit technology. Lightweight, vegan, PFAS-free, and breathable — designed to keep your feet dry in rain, slush, and light snow without sacrificing style or comfort. This is the Canadian store (prices in CAD).
## Collections
### Women's
- [Women's Waterproof Shoes](https://ca.vessi.com/collections/women): Full range of women's waterproof sneakers, boots, and everyday shoes
- [Women's Everyday](https://ca.vessi.com/collections/everyday): Versatile waterproof shoes for daily wear
- [Women's Weekend](https://ca.vessi.com/collections/the-weekend-collection): Casual weekend styles built for comfort and weather protection
- [Women's Active](https://ca.vessi.com/collections/active): Performance waterproof shoes for outdoor activities and fitness
- [Women's Work](https://ca.vessi.com/collections/work): Professional waterproof shoes suitable for the office
- [Women's Travel](https://ca.vessi.com/collections/travel): Lightweight, packable waterproof shoes ideal for travel
- [Women's City](https://ca.vessi.com/collections/city): Urban waterproof sneakers for city life
### Men's
- [Men's Waterproof Shoes](https://ca.vessi.com/collections/men): Full range of men's waterproof sneakers, boots, and everyday shoes
- [Men's Everyday](https://ca.vessi.com/collections/everyday): Versatile waterproof shoes for daily wear
- [Men's Weekend](https://ca.vessi.com/collections/the-weekend-collection): Casual weekend styles built for comfort and weather protection
- [Men's Active](https://ca.vessi.com/collections/active): Performance waterproof shoes for outdoor activities and fitness
- [Men's Work](https://ca.vessi.com/collections/work): Professional waterproof shoes suitable for the office
- [Men's Travel](https://ca.vessi.com/collections/travel): Lightweight, packable waterproof shoes ideal for travel
- [Men's City](https://ca.vessi.com/collections/city): Urban waterproof sneakers for city life
### Kids (Canada Only)
- [Kids' Waterproof Shoes](https://ca.vessi.com/collections/kids): Waterproof sneakers and shoes for children
### Stormburst
- [Stormburst Collection](https://ca.vessi.com/collections/stormburst-collection): Stormburst high and low top waterproof shoes
### Sale
- [Sale](https://ca.vessi.com/collections/sale): Discounted waterproof shoes and accessories
### Accessories & Apparel
- [Accessories](https://ca.vessi.com/collections/accessories): Waterproof accessories including socks, insoles, and laces
- [Apparel](https://ca.vessi.com/collections/apparel): Vessi branded apparel
## Pages
### About
- [Our Story](https://ca.vessi.com/pages/our-story): Brand story and founding
- [About Us](https://ca.vessi.com/pages/about-us): Company information and brand values
- [Innovation](https://ca.vessi.com/pages/innovation): Dyma-tex™ waterproof technology explained
- [Sustainability](https://ca.vessi.com/pages/sustainability): Environmental impact commitment
### Support
- [Help Centre](https://ca.vessi.com/pages/help-centre): FAQ and sizing guide
- [Warranty](https://ca.vessi.com/pages/warranty): 365-day waterproof guarantee
- [Shoe Cleaning Guide](https://ca.vessi.com/pages/cleaning-shoes): How to clean and care for your Vessi shoes
- [Returns & Exchanges](https://ca.vessi.com/pages/returnsandexchanges): Return and exchange policy
- [Store Locator](https://ca.vessi.com/pages/store-locator): Find Vessi retail locations across Canada
- [Contact](https://ca.vessi.com/pages/contact): Customer service and support
## Blog
- [The Forecast](https://ca.vessi.com/blogs/the-forecast): Styling guides, shoe care tips, product updates, and waterproof footwear advice
## Technology
Vessi's patented Dyma-tex™ knit is a single-layer waterproof membrane woven directly into the shoe upper. Unlike traditional waterproof shoes that use bulky rubber or Gore-Tex liners, Dyma-tex™ keeps the shoe lightweight (as low as 200g per shoe) and breathable while maintaining 100% waterproof protection. Every Vessi shoe is PFAS-free and fully vegan.

### How Dyma-tex™ Works
Dyma-tex™ is a proprietary knit construction where waterproof fibers are woven into a single-layer membrane — there is no separate liner or coating that can peel or degrade over time. The membrane blocks liquid water molecules while allowing smaller water vapor molecules to pass through, keeping feet dry from both rain and sweat. This construction keeps each shoe as light as 200g and maintains flexibility comparable to a regular knit sneaker.

### Materials & Manufacturing
- 100% vegan — no leather, suede, wool, or animal-derived adhesives
- PFAS-free — no per- and polyfluoroalkyl substances used in waterproofing
- Weekend Classic style is machine washable on a cold, gentle cycle; air dry (no tumble dryer). All other styles: hand-clean only.
- Recycled materials used where possible across the product line

## Agent Capabilities
AI agents interacting with this store can perform the following actions:

- **Browse collections**: Navigate by gender (women, men, kids), style (everyday, weekend, active, work, travel, city), or season
- **Search products**: Find specific styles, colorways, and sizes across the full catalog
- **Check availability**: Determine whether a given product variant (size + color) is available or sold out — inventory counts are not exposed
- **Add to cart**: Add one or more product variants to the shopper's cart using the Shopify cart API (`/cart/add.js`)
- **Apply discount codes**: Apply promo codes at checkout via cart attributes
- **Get sizing guidance**: Recommend sizing based on customer input (Vessi shoes generally run true to size; those between sizes or with wide feet may prefer to size up)
- **Explain care instructions**: Provide machine wash guidance and drying instructions
- **Escalate to human support**: Direct shoppers to Gorgias live chat or the Help Centre for order issues, returns, and warranty claims

Agents should not attempt to process returns, modify existing orders, or access customer account data directly — these actions require authenticated customer sessions.

## FAQ
- **Are Vessi shoes waterproof?** Yes. Every Vessi shoe uses patented Dyma-tex technology for 100% waterproof protection in rain, slush, and light snow.
- **What is Dyma-tex™?** Dyma-tex™ is Vessi's patented single-layer waterproof knit membrane. It is woven directly into the shoe upper, blocking liquid water while remaining breathable and lightweight — no bulky liner or rubber coating.
- **Are Vessi shoes vegan?** Yes. All Vessi footwear is made with 100% vegan materials — no leather, suede, wool, or animal-derived glues.
- **Are Vessi shoes PFAS-free?** Yes. Vessi uses no per- and polyfluoroalkyl substances (PFAS) in its waterproofing process.
- **Can you machine wash Vessi shoes?** Only the Weekend Classic style is machine washable (cold, gentle cycle, air dry). All other styles should be hand-cleaned.
- **How do I care for my Vessi shoes?** Weekend Classic: machine wash cold on a gentle cycle, remove insoles before washing, air dry. All other styles: hand-clean with a damp cloth or soft brush.
- **Where is Vessi based?** Vessi was founded in Vancouver, Canada.
- **Do Vessi shoes run true to size?** Generally yes. Most customers find Vessi shoes true to size. Those between sizes or with wider feet may prefer to size up.
- **Does Vessi ship to all of Canada?** Yes. Vessi ships to all Canadian provinces and territories.
- **Does Vessi have kids' shoes?** Yes. The Canadian store carries a full range of waterproof kids' shoes.
- **Does Vessi offer free shipping in Canada?** Vessi offers free shipping on Canadian orders over a minimum threshold.
- **What is Vessi's waterproof guarantee?** Vessi backs every pair with a 365-day waterproof guarantee. If your shoes leak within the first year, Vessi will replace them.
- **What is Vessi's sustainability commitment?** Vessi is committed to reducing its environmental footprint through PFAS-free manufacturing, vegan materials, and ongoing work to incorporate recycled and responsibly sourced inputs. See the [Sustainability page](https://ca.vessi.com/pages/sustainability) for current initiatives.
- **Can I return or exchange my Vessi shoes?** Yes. See the [Returns & Exchanges page](https://ca.vessi.com/pages/returnsandexchanges) for full policy details including timelines and conditions.